Jean E B.

I have used JacquieLawson for years and like her cards but I decided to send a gift card to Panera Bakery with a card on 2/5/24 and my friend has not received it yet and I have been charged for the gift card. I looked it up on "sent cards" at the website and it indicated it had not been received and indicated I could resend. I resent it and still it has not been delivered. I know my friend's condo has terrible internet service but wonder if that is the only problem and wonder if I can get the charge credited back to my visa card. I have not been able to find a way to send this problem directly to JacquieLawson cards so I hope this is seen by them quickly.