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Unbelievably incompetent support. They have a script and just keep repeating it. They won't get you Tom tech support without buying their plan! Total blackmail. The issue was with their own website not generating an app password, but yet they would not let me talk to a supervisor, just kept repeating the steps to generate and talked over me when I said the site was not working, and said they could do nothing. Let me repeat, IT WAS AOL.COM THAT HAD THE ISSUE AND THEY WOULD NOT HELP. I am getting rid of that email right away and they can go pack sand.
Tip for consumers:
Stay away if you are thinking of using them. Cancel the email address if you are.
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