This is my chat with their customer service:
Please wait for a site operator to respond.
You are now chatting with 'Alex'
Alex: Thank you for chatting with Phone Agent Source. May I know, whom am I chatting with?
You: Jeff *******@yahoo.com cancel my membership
Alex: Please wait while I check your order details in our system.
You: just cancel I am not interested in anything else
Alex: Are you sure, the above information you gave is the correct one? As, I am unable to trace your order with your Name & E-Mail address.
You: BS your company is a total fraud. Cancel the account- the site was able to find me and sign me in. Cancel
Alex: I'm sorry to inform you that there isn't an order under your name or email address in our customer database. The attempt you made to place an order did not go through and you were not charged anything.
You: I am copying this to my state Attorney general. I checked with my credit card company and you DID charge me the $1. I am not messing around with you people.
Alex: Ok, I have cancelled your membership effective immediately. Your cancellation number is:
Alex: *******
You: I am still sending this in. Your fraud is so blatant that it's laughable!
Alex: Is there anything else I can help you with today?
You: You are kidding right?
Your chat transcript will be sent to *******@yahoo.com at the end of your chat.
You: My chat is over