Jeff R.

I purchased three products from JourneyEd, Win7 Ultimate, Win10, and Office 2010. I work for a university, so I submitted my credentials to verify my eligibility. It took a couple of days because of a holiday, but the order was confirmed and I was able to download the products. The real issue came when there were no keys for any of the products. When I called customer service there was a very long wait, but alas the person I spoke to handled the issue. For whatever reason, the university email address that I used for my account would not accept the email they had provided with the keys, Even when she resent them they did not show up in my inbox or junk mail, apparently the content was such that our servers were blocking them out. So, I provided an alternate email address and she resent each of the emails, and I successfully received keys for each of the products that I ordered. In the end, the products were a great value.