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If I could give this product 0 Stars I would. The license is thousands of dollars and the support is terrible. If you submit a support ticket they will open and close the ticket in the middle of the night to say the issue is resolved, to avoid actually solving this issue. Support will ignore emails. This product is not mobile friendly like they say it is in the demo, unless you have the newest iphone, so its basically useless to consumers unless they are on a desktop. Looks cool in demo but in actual real life is fumbly and hard for the everyday customer to use. Every customer we had that attempted to use the imprintnext product designer on our website gave up and ended up emailing us the artwork as the designer was too difficult to use, rendering the product useless. Also the time frame is super short to receive a refund and they will not budge. There are far cheaper and way more user friendly options out there. Don't buy this product unless you like wasting money and time!
Tip for consumers:
Just Don't
Products used:
Imprintnext product designer
Jeffrey S.'s review of ImprintNext earned 3 Very Helpful votes
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We lost lot of money and we got nothing! We chose this because we were told that Imprintnext...
Dear Client,
Thank you for your feedback. At ImprintNext, we are always striving to meet our customers’ expectations, and it sounds like this time we fell short. I want to assure you that your experience is not common, and we do everything that needs to be done to make things right.
As per our internal support portal, you had a ticket regarding the product’s mobile compatibility which was resolved and closed immediately at no extra cost. We would also like to mention that we upgraded the design studio to the latest version which led to a huge inflow of clients and positive responses from our existing customers. However, we respect the fact that the opinions might defer.
If you have any other questions or you’d like to talk more in-depth, please reach out to us at support@imprintnext.com and we will surely try to provide the best assistance if you decide to collaborate in the near future.