This site is nothing but a scam. There is no customer service. Although there is a toll-free number to call, the mailbox is full so it is not answered. You can only get in contact with someone though an online chat. I asked for the name and address of the CEO to send a letter. They immediately ended the chat and blocked my computer so I could not chat again. It took two and a half weeks for my order to ship and despite telling me I would get an email with the shipment details I did not receive any information until I pressed them about it. This company is a nothing but a bunch of jerks who need to learn how to run a business.