We ordered the TriKleener, along with pressure washer and the TriKleener was a joke. It didn't work even close as to what is represented. Pressure Washers Direct refuses to do anything about it. They say it's not their fault and we need to return it at our own cost AND pay a restocking fee. My husband was in the phone/on hold for over 4 hours. They won't return emails either. Extremely frustrating and will never recommend or order thru them again.