- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Advised item would be returned by overnight courier. 4 days later have heard nothing. No response from customer service. Took money for the courier immediately. Very unsatisfactory.
Tip for consumers:
Do not assume overnight shipping is anything other than overnight after it has taken the company many days to provide to the courier.
Jennifer A.'s review of Chargerback earned 2 Very Helpful votes
jennifer hasn’t received any thanks yous.
jennifer doesn’t have any fans yet.
jennifer isn’t following anybody yet.
Empty.
I'm having a nightmare of an experience.I received an email with the message "We will follow up...
I currently have two airtags that ate trying to be located with the chargerback program. I have...
Hi Jennifer we are sorry to hear of your experience. Please understand our role in the process. While our software takes lost reports, sends notifications and accepts payments for the return of lost items, our staff is not on site, we do not physically handle the items or have a say in their status. Those duties belong to our great partners. Please also understand that due to the ongoing COVID-19 Pandemic there may be some unforeseen delays in returning left behind items. If you have not done so already, we encourage you to reach out to "support@chargerback.com" and provide your item ID number and our staff will get in touch with our partner to rectify the situation.