Customer service surpassed any customer service I have ever received with an online purchase. As most people dont, I did not read the processing time before purchasing. Between tailoring and shipping it's approx. 16-21 days and I ordered 18 days before an event. I emailed them 5 days after order to express concern with delivery date and within one day got a response and was told they would do everything they could to get it to me 2 days before the event. At that time I modified measurements as I decided to measure myself since we were cutting it short on time and wouldnt be able to get it altered here. I was told they would adjust the measurements no problem and it would still be on schedule. Dress arrived 2 days earlier than anticipated! The dress is EXACTLY as pictured and the quality of the fabric is exquisite. Fabric is silky yet thick enough to give breast some support and measurements were perfect.
L-O-V-E the dress!