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jennifer s.

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3 Reviews by jennifer

  • Mr. Handyman

9/10/23

Why you should never waste your time and money on Mr. Handyman. Com
Mr. Handyman's representative arrived at 8 am and we chatted for a good twenty minutes, (wife having knee surgery and many unrelated jobs that he had done,) while he stared at the windows. I was charged 180$ that first hour, which included this lengthy and drawn out estimate. I needed two window frames rebuilt, as well as other jobs for later.
I was never told that I would be charged for an estimate and was never given a quote of time or costs for job. He just basically said, we will see how bad it is. I was told that he wasn't sure how long it would take, considering that there might be rot in the walls. There wasn't. I was told that he would have to see when he got into it and that he could likely get both in on 9/6 if there were no problems. There wasn't. Only one frame getting done that day was 'worst case scenario'.
I wanted metal framing, but he said it wasn't possible. I have found out that it is possible from another contractor.
I was given something to sign so that he could do work, never got to read it, never had it explained to me, was rushed, he wouldn't let go of the electronic so I could read it. I requested a copy of the document signed to start work. I was never given a copy of this document and never got to look at it, though company refuses to give it.
The window frame was ripped out quickly and the service provider was off to Home Depot, leaving a hole in the side of my house uncovered, when it was very hot outside, close to 90 degrees. He was gone for an hour and a half. The store is 7 miles away. That was a very expensive trip to the store in labor, because I had to pay for that. (180$) That is way too much time, and I can't see receipts to know what was really bought, when it was done, and I don't trust that it wasn't inflated. The company has refused to give me those receipts.
The hole was left like that for many hours, I had to cover it myself and he worked in five-minute intervals. It was clear he was working very slowly and purposefully adding unnecessary time to his labor charge. He was behind my building and his van for long periods of time. I have looked up averages for this job and the highest estimate is around 3-4 hours.
I was billed from the moment he stepped foot on my property to the moment he left. No lunch or breaks?
He took an hour and a half to clean up, ten minutes to vacuum a spot a few feet squared and that was twenty dollars. It was actually ten minutes before 3:30 when he came in with an electronic bill and no way to give me a receipt. When I called Mr. Handyman to request a receipt on materials and services, I was told that it was the company's property and went against their privacy or something. I was assured that a receipt would be sent to me by the service provider, but I never got anything in writing whatsoever, just a guy in my house with my kids, demanding over 1350 on the spot, far more than I should have had to pay for one window frame to be fixed.
This experience was ridiculous and choosing Mr. Handyman was a huge mistake that I will not repeat. They took advantage of me, costs me hundreds more than the highest bid I've gotten since and when I tried to speak to some kind of representative, I was treated poorly, yelled at and then hung up on. I have never been treated so badly by a contractor before. This job costs me twice as much as it should have costs and I still have another window frame to be rebuilt. Stay away from this company!

Products used:
1350 in labor and material with company refusing to give receipts for most of it.

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  • Walmart

7/30/23

Why I stopped going to Walmart and maybe you should too.
I wasn't a big fan of Walmart before the virus ran through the country. I like deals, coupons, clearance, all that fun stuff and Walmart does not participate all that much in that sort of thing. So, I found most of my shopping was done at Kroger, Aldis or local smaller stores. I liked it that way, but then things changed. With several high-risk people in my family, I started doing Walmart pickup and I loved it. I used the service religiously for almost a year, and still a few times a month since then.
I also started to go in store to not only check on clearance items, but also because I noticed that Walmart's pickup prices were skewed, and lower cost items weren't showing up when I tried to find them. Once I went in store, they were in full stock, even though Walmart an hour prior had tried to give me something that was three times as high. This particular incident happened more and more, noticeably so when they started to charge this higher cost.
That was bad enough. Yes, they were getting extra money out of me for that, but the savings of time for pickup made it worth it and I would just pick up several items in store that were regularly switched out for higher cost items. It was always just a quick run in before I would get my pickup order. This went on for a while and though it defeated the purpose of pick-up ordering sometimes, and I watched most of the Great Value items go up exponentially, I stuck with Walmart anyways.
What changed was Walmart and how they checked us out. There used to be cashiers, but when I go at seven in the morning, there usually isn't one, at least not at the register. They could have possibly had one floating around, but I was unaware of it. I don't care for self-checkout, but you really don't have much of a choice anymore at Walmart. So, I went through self-checkout.
I went inside for a discount meat check, as well as the start of school supplies. I knew that the prices were better in store. I grabbed several packs of markers that were not available through pickup, as well as a few other things and went to the self-checkout. I had done this so many times before, begrudgingly. Everything changed this time around. It wasn't a normal checkout, because while I was paying, one of the workers came up to me, accusing me of not paying for everything, namely these seventy-five cent markers. The worker was scrolling through my order, while she told me again that I hadn't paid for them. I was putting the money in the machine and my receipt printed out. I had paid for them and showed her so.
I am not going to lie, I was livid. First off, I am almost forty years old and had my mother with me. I can't explain the level of embarrassment that comes with being accused of such a thing in front of family and strangers, everyone looking at you. This is of course at the same time that I had a couple hundred in a pickup order to go get. I spent three hundreds dollars there that morning, but was humiliated for less than a dollar.
The second problem was why I was accused in the first place. There was my order on her handheld. She could have easily just looked and seen that I'd paid for it, but instead I was confronted and falsely accused. The worker could have taken a few more seconds and checked properly before coming at me about it. It was beyond rude, her mannerism and attitude, so it went about as well as you can expect when you accuse a very loyal customer of such a petty crime, loudly and without reason.
I was going to let it go, the bad taste there and not going away. I was just going to stop going because Walmart had lost its appeal a while ago. There was one line that the Walmart employee used that really got to me. "I am just doing my job."
That line had me wondering if this was her job now, to jump on customers as they were forced to check themselves out so Walmart can save some money. When I looked into it, I saw a survey where about a quarter of their customers steal at least one thing in the self-checkout. That doesn't sound like a lot, but that ends up being about 3 billion or 1% of their annual sales. That is a lot, but it shows me a bigger problem with using the company for your shopping needs, you are now viewed as a thief, all of us. If one out of every four people steal from self-checkout and they still impose it, we can now all be accused of thievery because that is how they see us. If you do a quick internet search, you will see where Walmart employees and security have taken people down at the door, never even looking at their receipt, falsely accusing them of stealing too.
While this didn't happen to me and will likely not happen to you, I won't step foot into a store that will embarrass me because they choose to make customers cash themselves out and then accuse them of stealing. With as many cameras as there are trained on customers in that area, how could they get it wrong? So often?
So, I called and complained to the corporation. I wanted them to know they had lost a customer for life. I wanted to know if this was how they were training their employees and if not, maybe a heads up that they had an employee doing so. This got me a call from the store manager, and he wasn't too happy about having to call. It felt obligatory and, in the end, made me realize that there is no remorse.
Walmart saves money on cashiers with self-checkout and even with shoplifting, they are still better off. They will just now look at you as a thief and treat you accordingly. Who needs that kind of stress when we are already paying these crazy prices? It's not worth it and that is why you won't catch me in Walmart anymore. I spent thousands there a year, but no more. Maybe you should consider how you will feel when an employee comes up to you in front of friends and family and accuses you? Is it worth it? To me, it is not.

Tip for consumers:
No

Products used:
Markers

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  • Ibotta

12/20/21

I have used Ibotta for years, at least three. This year I really started to use them alot. I have ran through about 1500. 00 this year in rebates and as the year progressed, the service slacked. I have constantly in the last month had to put in multiple tickets to get things fixed. Last straw was an order with 36 offers, 3 bonuses, etc. They missed 6 offers and 3 bonuses and when I put the ticket in, two days later I am still short all but one of them. The company agrees to pay rebates, but then systematically makes it impossible to get your money. Once or twice is understandable, but 1 out of 6? I did 140 plus offers this months, 1 out of 6 adds up. I will not be using them in the future, because the time and energy to get the company to honor their agreement isn't worth it. BEWARE of this APP.

Tip for consumers:
Don't use Ibotta!

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jennifer Has Earned 5 Votes

Jennifer S.'s review of Walmart earned a Very Helpful vote

Jennifer S.'s review of Ibotta earned 2 Very Helpful votes

Jennifer S.'s review of Mr. Handyman earned 2 Very Helpful votes

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