Jeralyn B.

I purchased the flowers when they were BOGO. They were to be used for a shower. Unfortunately, only 1/2 of the order came. I notified them immediately and they said that I had a few options:
The soonest we can reship an order would be for Saturday.
We would be more than happy to file a claim for a refund.
Or issue you a $200 gift card that does not expire.
The shower was Saturday, and since a group of women were all contributing to the shower elected to take the refund. When I responded to their email and said I wanted the refund, they responded that this was no longer an option, since it was BOGO and that I can only receive a $130 credit. Puts me in a bad spot because now I have to purchase locally. At least locally I know that I will get much more and nicer quality for the same price that I paid. As a BOGO it was a good offer. Stand alone, the flowers are NOT worth $130.