Thumbnail of user jeromeu3

Jerome U.

Contributor Level

Total Points
81

1 Review by Jerome

  • ShippingCart

7/28/21
Verified purchase

To all those complaining about not getting a response from them, be thankful. I just had possibly the worst interaction I've ever had with a customer service agent I've ever had. Funnily, the agent's name is "Nice". Apparently the person does not live up to the name.

I basically gave some polite feedback (i. E. no exclamation, no threats, no cussing) and told them it was okay not to fix the issue. In return, I got a lecture on how systems work and how I didn't know how to properly use it.

Funnily, "Nice" responds within minutes when aggravating clients. Fastest response times ever. I wish they were as fast in resolving issues.

Tip for consumers:
Don't.

Service
Value
Shipping

Jerome Has Earned 1 Vote

Jerome U.'s review of ShippingCart earned a Very Helpful vote

Jerome hasn’t received any thanks yous.

Jerome doesn’t have any fans yet.

Jerome isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user leoxiang727
5/11/23

As cusomter who are using their service for more that 5y, their recent behavior for oregon...

Thumbnail of user kowboys
4/1/23

I was told that an item was in my cart, when I already paid for the shipping fee, 45 days...