Jerry B.

I thought i was buying a plan that covered the essential to a car running and find out that i did not. Talk to a manager who pretty told me i did not know nothing about my car or any other car. He told me that i am not a mechanic and i did not put my car on lift to find the problem. My call was base off of why one thing was covered and other things surrounding that component was not. I did not and still do not understand that. In this back and forth he then tells me all i have is Deluxe package. I did not know there was know that there was two additional package above the deluxe. After i hung up and tried to call back to cancel and get my money back, no one answer the phone except one guy who claim he could not help. I am furious and feel like i have wasted money on a scam