Jerry R.

I've had a claim for almost a year & can not get it settled. They say they don't have all the information. I had to get the information myself & send it to them. They have to review it - 2-4 weeks. That was 6 weeks ago. No end in sight. Maybe I should hire an attorney. I did find out their Auto & home insurance is much higher then other companies.

I purchased over $200 of food for Christmas and Super Bowl. I was sick for 2 weeks after Christmas and again after the Super Bowl. We had the brisket for Super Bowl. It smelled funny. I thought it was the BBQ sauce. We could not eat it. It was spoiled. No wonder it was half price. I'm glad I saved some for testing. I also saved the wrapping. Should I send it to the FDA?

I called their customer service number and was treated extremely rudely. After about an hour on the phone, I was told to call another number. That number was not in service. When I call back, I was asked the same questions again, another hour or so on the phone & told to call one of two numbers. One was disconnected.

I called the second number I was told they had me in the system and someone would call me back. That was 3 weeks ago and no call. I was on these calls over 3 hours. I was sick for over 2 ½ weeks. I was on the phone for over 3 hours. No calls nothing.

I have been buying there hams for about 20 years & lately I've noticed the quality has been going downhill. My next ham is coming from Costco. NOT Honey Baked.