I had booked 2 tickets for 2nd May 2019 using Travango website from Manchester to Bombay for 585 GBP by travel website https://www.travango.co.uk/. Jet airways flight was cancelled but I haven't received any refund yet. My friends who have booked using other travel agency received a complete refund. I have been following up with them but haven't received any response. Their attitude quiet callous and non-empathetic towards their customer.