Jessica M.

Fell for the same '7 day trial' that turned out only to be a trial of the plugins and not the subscription itself. Saw that the next day almost 100 dollars had been taken from my account for a year's subscription, insurance (for what?) and something else. Sent them an email and had a very arrogant reply from customer service that the subscription was non-refundable when people 'change their mind'. Scammy policies and false advertising are designed just to pull you in. Plus the so-called features are not good. The audio-to-text captions feature doesn't seem to understand an Australian accent, so all the captions need to be rewritten by hand anyhow. Avoid this company like the plague.