Jessica M.

They have advertisements all over social media promoting their two for $24 bra deal. I saw this and was immediately excited went to the site was able to very quickly select the bras I liked and confirm the purchase. After I confirmed the purchase, I noticed that along with the two bras that I put in my cart, it appeared. I had automatically been signed up for the "VIP" then shows that I'm gonna be charged $60 a month unless I click the " skip button" within the first five days of the month. Seeing as I am a full-time worker, wife, and mother to a toddler i.e. In no way have time to be regularly checking in on the site and therefore knew I needed to get this surprise subscription canceled. So I contacted customer service where I requested to cancel, they asked me four times if I was sure, and tried to bribe me to stay, to which, I replied, no, thank you I would just like to cancel the VIP subscription. Then the customer service representative lets me know that they have canceled my subscription and that since I do not want to be a part of the "VIP" that they will be canceling my order for the two for $24 bras that have been advertised and that if I still wanted to make the purchase I would have to buy them at full price. It's all very misleading and smells like a big scam. Honestly, it's just extremely disappointing because I thought finally there would be an affordable, well-made bra option for us middle class ladies – clearly not.