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Jessica R.

Contributor Level

Total Points
81

1 Review by Jessica

  • Zega Logo AU

8/1/19

Please stay away from Zega Logo or read carefully their policy on their contract before you sign up with them.

Our company did not have experience with web and stuff so they kept charging $250 each month( for 8 months) but never help or reply when we need help.

And when I can reach them, they never give a specific answer or instruction, they try to talk fast so you cant catch up with what they said. I requested them to send me tutorial instruction, they throw me a bad one they just quickly recorded.

They charged extra if you want to change any thing on your site even the job not done yet, but they still charged you.

Zega Logo charged us $900 to do the e-commercial web for us but none of the function working properly!

The worst thing is when you want to cancel the service, Zega Logo kept ringing to beg you to stay with them and promise ( again) they will fix the problem. They try to drag it long time so they can still direct deposit from you bank account. After a while they cant convince you, they said " you have to notice 30 days before cancellation">>>, then they send you the cancellation form but you have to fill up and post to a private home address located in Sydney and when you ask them if this is their office they say it is where their Australian sales representative works from home and their main office is located overseas in America, so they are not Australian based.

So much mucking around just to cancel the service, I would never use them again zegalogo.com.au

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