I have ordered a couple times from this place and i have got to say they are on top of their game with customer service. I have not had any problems but I see their quick responses to customers having concerns or difficulty with an order. They truly care about their customers and their satisfaction. A+
Same as everyone else, half the stuff is out of stock so who knows how long it would be before that will be available again. But they do not respond to any of the messages you send. They didn't notify me of the items out of stock until I messaged them. And that was the last message they responded to. Five messages later, no response.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Really so sorry for this issue, could you give me your order number? So that i can check your order and solve this issue for you. Sometimes the hot sales items we haven't sufficient stock, so need more time to restock them.
We value your patronage and wish to continue serving you in the best way possible.
Rosewholesale staff
Jessica Has Earned 10 Votes
Jessica S.'s review of DiamondNexus earned 10 Very Helpful votes
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Really so sorry for this issue, could you give me your order number? So that i can check your order and solve this issue for you. Sometimes the hot sales items we haven't sufficient stock, so need more time to restock them.
We value your patronage and wish to continue serving you in the best way possible.
Rosewholesale staff