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I placed an order for over 3000$US. In that order there was a silk Gucci shirt that was never sent to me. They put everything inside the box except for my shirt. The box was small and there was way too much merchandise already in that box. They are arguing that they do not have that shirt in inventory anymore, therefore they sent it and it must be DHL.
This is impossible. It is not DHL. Net à porter is a fraudulent company. I am not the only person to whom this happened to. This company used to be great, it is now the worst site from where to buy from. I will now have to report them to the bureau of consumer protection, file with visa to get a refund and make sure I expose this scam in the media. Absolutely terrible experience.
Tip for consumers:
Never use this site again.
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Jessica W.'s review of Net-A-Porter earned 5 Very Helpful votes
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