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J H.

Contributor Level

Total Points
140

1 Review by J

  • The Brick

1/23/21

Purchased freezer online at the end of November 2020. Scheduled delivery date of Dec 28,2020. Received a call on Dec 30,2020 (days after the freezer was supposed to be delivered) and was told that there is a manufacturer delay so the freezer would not be received until Jan 10,2021. Jan 10,2021 comes around and nothing is shipped. Finally get a call on Jan 18,2021 and am being advised that the new estimated shipping date is Feb 10,2021. Useless supply chain. Only thing they offered was a refund - nothing for the inconvenience or for a delay over over 1 month and a half (if they actually deliver on Feb 10,2021 (not holding my breath).

Tip for consumers:
Don’t bother buying from this company unless you don’t mind paying for something and not having any idea when it will ever arrive.

Products used:
Freezer

Service
Value
Shipping
Returns
Quality

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