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Jill B.

Contributor Level

Total Points
80

1 Review by Jill

  • Vera Bradley

9/11/20

It's a joke. The customer service number states you're the next customer on que. I waited over 1 hour and 32 mins. Then finally, hung up! In the meantime, tried to chat. Was 9 in que. That was another 45 mins drooped to 5. Then disconnected! Happened twice. Love their products. But the customer support is the worse! Beautiful, expensive large spinner suitcase. Used twice; Zipper Shredded and broke. Would be great if someone would help

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