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My big beef with Gig Salad is they charge either a commission per gig or a yearly advertising fee, but then they publish reviews, at times erroneous bad reviews, and leave them up there even when you have evidence that the customer is gaming their system to get a refund or discount. So you pay to be "promoted" and then have to tolerate being bad mouthed from scammy customers who damage your reputation and you have no recourse. Second beef is they pit vendors against each other for bids. This practice attracts a lot of cheapskates, time wasters and looky-loos, only looking for a cheap price. "Leads" but very poor quality leads. Gig Salad condemns itself with its own stats - on my profile, since 2011, it says I have had over 5600 profile views and over 2000 inquiries but only 15 bookings. This company seems to be comprised of techies that are good at Google algorithms so their site ranks high in the search results. For that reason I leave my free profile up and pay the commission on the infrequent gig I do get from them. But their policies are NOT vendor friendly... you waste a lot of time with inquiries looking to spend amateur money on professional services. The irony is, when you have a problem, the 'help' screen says to write to a member of their 'customer happiness team.' Customer happiness my rear end. The help desk responses are patronizing and do not address the issue you ask about. I have gone back and forth with a 'customer happiness' team-let that just repeatedly sends canned responses but does not answer my question.
Tip for consumers:
Vendors just know that this service-gig site is not vendor friendly - they take and take but do not give
Seller, Dena Spadafora at ******* Liberty Trail, North
Liberty IN *******-9349. Is a lying cheating thief and Poshmark did nothing to rectify the situation - CUSTOMERS BEWARE, if you get CRAP that is not as advertised Poshmark will NOT help you and you will get SCREWED!
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I am extremely disappointed with this service. I asked for a musician/instrumentalist and was...
Hi Jill, we're sorry that you're dissatisfied with the platform and how it works. It seems that even though you've disliked our platform for years, you've found success using our Free membership and we're happy to see that you've landed some gigs with us at no cost to you (aside from the 5% booking fee). We strive to provide a great resource for performers to make a living doing what they love and do not actively pit vendors against each other. Having competitors is a part of doing business, whether GigSalad existed or not. We don't disclose other vendors' bids or any details about the booking in order to let each vendor manage their own quotes in the way they see fit. Each vendor has the same opportunity as the next to share their media, communicate with clients, and send free quotes to potential clients with no involvement from GigSalad. Regarding the negative review, we certainly understand how frustrating poor reviews can be. And as we explained, we cannot remove a review simply because a vendor doesn't agree with it. The best defense to a poor review is a professional and polite reply sharing your side of the story. We wish you all the best, Jill.