Jim G.

I have been purchasing frames from this company for about a year now. The frames have been always well packed protected and arrive in great condition. This last purchase some of the frames were scuffed and or scratched, not appearing from the packing or shipping, not sure what happened. I contacted Craig Frames, shared what I found and int pics to show the issues. Within a couple of hours I got an email stating that they were sorry and were shipping out replacements immediately. An hour or so later I got confirmation from UPS that they were indeed shipped. AWESOME AMAZING customer service. Highly recommend this company for affordable frames