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jim l.

Contributor Level

Total Points
82

1 Review by jim

  • GateCrafters

4/29/21

Finally got my customers gate, damaged of course. Tons of paint damage from poor packaging and worse handling during shipping. Called them about this, was the first time ever that they actually answered without having to leave a voice mail. Was shocked. I restore cars and power coat a lot of parts, this looked like a paint job not powder coating, which I have never seen peel off like that.
Having my powder coater verify what it actually is.
Need to return their shipping brackets, no label for return or instructions, and the box provided looks more like a hundred rolls of packing tape than a box, definitely not useable.
Still the worst place I've dealt with online, as always buyer beware.
Taken over 5 months to get gate to job site.

Tip for consumers:
caution

Products used:
gate, not yet fully unwrapped nor installed

Service
Value
Shipping
Returns
Quality

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Jim L.'s review of GateCrafters earned 2 Very Helpful votes

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