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I placed an order with them in October 2020 and have not received my order. I called a few weeks after placing the order because I had received no communication beyond the initial placement. They said that they were waiting on the manufacturer to fill the order. Now after 8 months and no response at all to two voice mails, I am still waiting.
It's a shame that the minimum rating is 1 star, rather than zero.
*** Update ***
I received my package from them today (6/3/2021). It appears to be complete. As others have pointed out, they really need to communicate with their customers: Give estimates on how long an order may take; send updates via email; answer their phones; and return/reply to customer queries.
Even 8 months for delivery would be acceptable to me (I was in no rush), provided there was some kind of feedback/updates.
Tip for consumers:
Product was ordered, paid for, but never delivered. I left at least two voice mails that were never returned.
*** UPDATE ***
Product was delivered today (6/3/2021).
Jim L.'s review of Pro Winds earned 6 Very Helpful votes
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