Prior to placing an order, called to make sure if the prep/delivery time is accurate on their website since we were on a tight schedule. They boasted about how realistic their time frame is. Placed an order and waited exactly 3 months for advertised 6-8 week time frame. On the delivery day, they shipped a 500lb front door without a wooden protection so it can get damaged. You would think they know how to ship their doors across the country by now. So to recap, spent $6677. 39 for the door, missed deadline so had to reschedule our movein date twice, then to finish it off you get a damaged door at the end of the day.