Jim O.

I bought patio furniture from OSH a little over a year ago... every single chair has broken around the welds, and is now unusable. Went to the store to see what can be done, and got the run around. They could not fine my transaction, they woud only credit me the lowest sales discount amount, bring in my chairs first, only to get no resolution to my issue.

OSH patio furniture is sub=standard, to say the least. I got nothing from them to resolve my issue. I would thin that patio furniture should last more than a year, but apparently not if you buy from OSH.

I have decided to purchase only from Home Depot from now on, as they have always stood behind their product. Since this dealing with OSH over the chairs, I have decided to only buy from Lowes or Home Depot.

OSH had no interest in trying to resolve my issue with sub-standard products that they sell.

Do not buy appliances, patio furniture, or any high end item from them... they do not stand behind their products, even if defective.