They sent a new card to an 2 year old address and was never activated. I started a new job and choose them and they put my pay on the card I never received. Then to get a new card I had to share my identification to get them the authenticate who I was and confirm my new address. One week later they still haven't authorized to send me a new card. They keep telling me to call back to check. DO NOT choose this company for a pay card.