Joao G.

Order a very expensive jacket from "Berghaus" and they send me the wrong size, Made a return on 22 of November and today 13/02/24 still waiting for a 200£ of refund, after dozens of calls and emails with a promise of a refund.
This guys are the "REAL PIRATES"
Stay away from this thieves, keep your money safe.

I've ordered from Myprotein for more than 20 years and never happened nothing like this, I've been charged 3 TIMES for the same order.

After hundreds of calls to costumer service and nobody care, my last chance was thru message and I've spoken with: Sthabiso, Samkelisiwe and Callum no one help me to solve their mistake ( for me is a robbery) of charging the costumer 3 TIMES.

They demand to send them a print screen as proof of what I was saying, like the Bank institutions don't aloud to do print screens, I've to send them a bank statement. (wishing that nothing wrong happen with my personal details)
Just be aware of this company, after the pandemic looks like they have moved to the backyard.
My next order I'm going to thing seriously to go elsewhere.

Your account in detail Mr. Joao Goncalves Your monthly statement Page 2 of 4
What's happened this month?
Opening Balance £0.00

31 Mar *******323 www.myprotein.com Manchester LND - Instalment plan purchase + £187.41

31 Mar *******324 www.myprotein.com Manchester LND - Instalment plan purchase + £187.41

31 Mar *******325 www.myprotein.com Manchester LND - Instalment plan purchase + £187.41

Your new balance £562.23