- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I received a defective tankini top and tried to contact Garnet Hill for resolution. I emailed customer service twice and called several times, never with an answer or the ability to leave a message. I filed a complaint with PayPal and that finally got movement from Garnet Hill. They sent a paper check by mail claiming an issue with their billing system. I received it today and it is an incorrect amount. I need to contact them again for resolution but I know neither email nor phone call is effective. Defective product, difficulty with communication, incorrect refund - one star maximum.
Products used:
None
Jolene O.'s review of Garnet Hill earned 8 Very Helpful votes
Jolene hasn’t received any thanks yous.
Jolene doesn’t have any fans yet.
Jolene isn’t following anybody yet.
Empty.
Customer Support for Garnet Hill is terrible. You ask a question they don't know or care. Sham?...
Similar to other reviews...GH has demonstrated poor customer services and EXCHANGE policy. Bought...
