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We paid $4600 for a round-trip to Thailand from Atlanta. (3 of us) when we arrived at the airport in Thailand to come home, suddenly, Singapore airlines could not find our tickets. Wowfare was not available to support us whatsoever. No one has taken responsibility for this huge blunder and they continue to placate us over two months later with our refund. It is clear that they don't intend to give us a refund. The higher a lawyer would cost more than the $8600 We had to pay to get home from another airline. They are the most pathetic company we've ever dealt with.
I don't know how they stay in business except for the fact that they show good prices. They have tons of bad reviews. Don't make the mistake I made. Don't go with them. It's not worth it.
Products used:
travel
Jody H.'s review of Wowfare earned 2 Very Helpful votes
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Dear Jody,
Thank you very much for your feedback, it is essential for us. We are sorry you have experienced such difficulties with your reservation.
Please, contact us at investigation@wowfare.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team