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My XL beds arrived and they are tiny and NOT fluffy. The company will not issue a refund unless you pay for shipping to China. This company is awful and the better business bureau will be contacted. The quality isn't worth it. Buy from somewhere you can return the product if you're not satisfied.
Tip for consumers:
Do not buy. Horrible company.
Products used:
The Mrfluffyfriend bed was too small and uncomfortable for my dogs. They only offered a 30% refund.
Jody H.'s review of MrFluffyFriend earned 2 Very Helpful votes
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This is a scam! This sleazy company hides behind a façade of a reputable-looking company. The...
Be carefully, This company does not show correct address or a phone number you can call with your...
Dear Jody,
We apologize for any inconvenience you've experienced with our XL beds. We're sorry to hear that they didn't meet your expectations. We appreciate your feedback and take it seriously. Regarding the return process, we strive to offer fair solutions and are actively working to improve our customer service.
We understand your frustration and would like to address your concerns. If you need further assistance, please don't hesitate to email us again. Thank you for bringing this to our attention.
Sincerely,
Sarah
Team MrFluffyFriend™