Joe B.

Ordered 11/28 during Cyber Sales event. No delivery dates displayed. Checked next day, site message said "Order by 11/29 for guaranteed Delivery by Dec. 24th". Thought I was fine. Then received delivery email saying 12/19. Great news! Except I tracked the order with UPS and a label had not even ben created until 12/12, and that was in Viet Nam (where these shoes are made). By 12/21, shoes had made it to Hong Kong. Needless to say, Xmas missed, gift ruined. I would not be upset by the late delivery if Converse were simply accurate and truthful. I suspect they give "optimistic" delivery updates so that you will take receipt and then may decide not to go through return hassle. This makes them more money than if they told you upfront order would be late, so you could cancel outright.