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I sought tech help at MSNBC.com. MSNBC redirected me to Ask-Crew. Ask-Crew demanded a one time, $1.00 fee to help me. I agreed to pay $1.00. After getting uninformed assistance from Ask-Crew, I discovered that a $55.00 charge from Ask-Crew was added without my consent. Then I discovered that this is a recurring charge of $55.00 per month. Ask-Crew is a fraudulent scammer and should not to be trusted.
Tip for consumers:
Please return the unapproved $55.00 charge and cancel automatic charges
John B.'s review of Ask-Crew earned 2 Very Helpful votes
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Hello John,
Thank you for your feedback. Note that Ask-Crew is an independent online expert question-and-answer website that connects users with verified technical experts who can assist with any tech-related issue. At the same time, we would like to emphasize that we are not affiliated with MSNBC.
Please note that only customers can create an account on our platform through their actions. Without initiating a subscription, it is impossible to access a chat with an expert.
Regarding billing, our subscription pricing is displayed during the sign-up process, and we make an effort to ensure our users are fully aware of the terms before proceeding. If you need any additional information or have questions, please do not hesitate to call us at +1 (833) 660-0069. We will be glad to assist you!