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john b.

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1 Review by john

Goedeker's

  • Goedeker's

“Poor Customer Service”
12/19/20

Purchased 4 Kitchen appliances. All items purchased were already on back-order and not available in the time frame given. Salesperson should have advised that items were on known back order so other choices could be made if desired. Once purchase is made, store where purchased from no longer available to discuss issues, must go through Goedeker's Customer Service department. Numerous failed call backs, 1.5-2 hours on hold to speak to someone.

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