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I have had very good luck with all of my purchases. Their packaging is amazing, which is why the plants and trees arrive in such good condition.
Prior customer
It was a bit of a gamble. I am hoping that what I purchased is of better quality than what is available here.
I order four Adirondack chairs and two small tables, I was very pleased with the chairs and tables, but one of the chairs was missing a 2.5" bolt. Getting through to Customer Service took over an hour. Once I made contact, it was an ordeal getting them to agree to send me the missing bolt. Even though I gave them the order number and part number, they wanted the serial number off of the chairs to verify the warranty. These are not inexpensive products and dealing with their customer service was a nightmare. I have still not received the missing bolt. Very, very disappointed.
John J.'s review of Polywood Furniture earned 2 Very Helpful votes
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Empty.
Things are going out of stock fast but that is because the have quality trees shipped fast
