John M.

Went on site after vet inserted chip on our cat to finish the profile, first year being free. They asked for a credit card to renew yearly, (beware) DONT DO IT! The very next day three charges were made to our account two for $21.99 and one for $38.98. On my account profile it show three charges two for $0.00 and one for $16.99 WTF? Tried calling them and it goes right to elevator to hell music for about ten minutes then to give us your info and we'll call back haven't received any return calls. Sent them an email no return emails. Do not pay online wait for bill or better yet find another company there's a reason they have one star rating! Make sure you ask your vet what company they use.