John M.

I ordered an alexandrite birthstone ring from Gemologica in early November. About ten days later, Customer Service notified me that my ring would be late because the stone sent for my ring did not meet Gemologica's standards. The ring was sent by upgraded delivery eight days later. Due to the unusually high volume of Christmas mail and the depletion of Post Office staff due to COVID, the ring took two weeks to arrive. Customer Service was in constant contact with me until the ring arrived. The ring is spectacular. The stone is incredibly beautiful as is the gold work on the ring. I couldn't be more pleased with the ring or the service. John M