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John P.

Danvers MA

Contributor Level

Total Points
80

1 Review by John

  • Pottery Barn

9/23/23
Verified purchase

Do not buy anything that needs to be delivered. Worst customer service. Waited months to find out order was never processed. Other piece on back order but never informed. They will not allow you to speak directly to a manager. Lynnfield MA location was not able to help as they knew less than we did as the customer. Over priced, horrible service. Take your hard earned money to another business that has customer service as their top priority.

Products used:
Products never delivered. Waited months to find out some were never processed, one was back ordered (they never informed us) and the last piece was just sitting in Boston waiting to be shipped. Horrible company.

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