John S.

Ordered 1 Airsoft gun for Christmas and the website magically doubled our order--creating an order for 2 airsoft guns and 2 charges! Immediately realized issue and could not get a hold of customer service. Filed a dispute with credit card and then magically the 2nd order disappeared. We then received the gun... the box was rattling like crazy with loose BBs inside. We didn't even open the box--assuming it was a defective product--and made more attempts to contact customer service via phone and email... NOTHING! Made an additional dispute with credit card company to be relieved of this huge mistake. THIS IS THE WORST ONLINE EXPERIENCE WE HAVE EVER HAD. I am guessing 15 year olds are running this company... No disrespect to 15 year olds as they may do a better job than these clowns.