John T.

Made an order for one item. Got an email saying "order would arrive soon". Five days later I went on vacation for a week, came back, no order, no email update. Kind of forgot about it for another week as I got busy at work. Checked the web site, item is "On Order". Got on live chat and some bot (I assume) just instantly replied to my question about where my order was by saying "Your order appears to be scheduled to ship out at the end of this week." Sure.

Coming back to edit: After three weeks, and literally one hour after this review, I got an email that my item was shipped, and from then on, no issues. Item arrived, was good quality. The item still shows on their site as "In Stock, ships in one day." Just like it said when I ordered it almost a month ago.