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This company is horrible. Still awaiting my document and no returned calls or follow up from them. DO NOT get ripped off by this company.
Tip for consumers:
Just don’t use this company.
Products used:
Purchased a document
I'm please to confirm that my issues with the Raleigh airport location were resolved, and all over-charges were reversed. Special thanks to the on-property management and on-mine customer service representative!
Rented at Raleigh Duram airport location and couple weeks ago. Billed me for two days + extra hours and pre-paid fuel. The president of our company was traveling with me, so I've got a wittness. Turned the car in the day after picking it up...beore noon. Had previously changed my fuel option. Reached out to 800 number customer service...worthless and a waste of time...offered to remove the extra hours charge. Tried to email someone at the Hertz airport location. Still haven't heard back. As a longtime Hertz Gold customer I should be treated better. Since you won't, I'll just continue to burn you on social media.
Tip for consumers:
Good site, gives you the opportunity to upload lots of info.
Products used:
car rental
John W.'s review of VitalChek earned a Very Helpful vote
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02/22/2024 Received email from Vitalchek stating my husband's Birth Certificate we ordered had...
Hello John. We apologize that you have not yet received your documents and that your customer service experience was less than stellar. Please contact us with your order number so we can look into this for you. The quickest way to reach us is by PM at Facebook.com/VitalChek. You will usually get a response in a matter of minutes. You can also email vitals.customerservice@vitalchek.com.