Joi K.

My order did not arrive after 17 days with no tracking info. I emailed them and no response. When I spoke with someone on the phone they were rude, like immediately rude. The next person I spoke with said 'the package wasn't moving like it should" what does that mean? Yet tell days later they have "my return". I don't think it was ever sent and by not was back ordered. How they stay in business, I don't know. The woman told me I would get a refund in two to three days. Two days later I get an email saying they received my order and i will get a refund in three to five days. Really awful experience. For those prices I can't believe how bad they are at filling orders and customer services.