Thumbnail of user jonathanr855

Jonathan R.

Contributor Level

Total Points
80

1 Review by Jonathan

BT
  • BT

4/14/22

Worst company I've ever had to deal with!
Set up adverts for by business and charging me with no concent, then refunding the money immeadatly once issue raised, however I asked BT not to refund me as I wanted to take it further as it was illegal in the first place. They hung up and refunded my money through no choice of my own, this is an illegal scam by BT! Watch your business bills, it's hidden way down in the brakedown of the bills. Not easy to fined or workout what it was for. Absolute scam by BT! I threatens a loyer and they hung up an refunded the money. I wanted to take them to court. I have collected all the data for a case.
BT do not refund money ever normally, I have had so meny problems with BT and there service, nothing is ever fixed, refunded, or replaced for free. They are the worst business I've ever had to deal with by a long way in my +20 years of business!

AVOID BT!

WORST COMPANY EVER...

PLEASE NOTE, IF YOU WANT A CHEEPER DEAL WITH BT, SAY 'LEAVING BT' when asked by automated phone system what you want. If you say 'LEAVING BT' they put you through to a different call service center. This call center has access to diffrant BT contract deals that are matched against the open market, ie contracts that are the same cost as other suppliers.
If you don't say 'LEAVING BT' then you go to the normal BT sales team. This team only have access to the BT deals NOT matched against the market, just deals at BT's insane prices...
BE AWARE OF THIS BT SCAM! (along with the advertising scam and the general terrible service).

Tip for consumers:
DO NOT USE BT!!!!! SCAMMERS AND ABASALUTLY USELESS.......

Products used:
Internet, cloud, cloud phones, fiberoptic.

Service
Value
Shipping
Returns
Quality

Jonathan hasn’t received any votes.

Jonathan hasn’t received any thanks yous.

Jonathan doesn’t have any fans yet.

Jonathan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mrsj203
Mrs J. reviewed BT
1/13/24

Our business internet was accidentally cut off by BT remotely due to an admin error on their...

Thumbnail of user cproctor2406
charles p. reviewed BT
11/6/23

My broadband went down reported fault took over a week to resolve sent them costs of being down...