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Never had a big problem with them.
I've bought 3 guitars during the years.
One time i got discount for cosmetic issue and once my amp broke.
They didn't want it back, but sent me a new one. (took a while tho).
I like the way it's possible to pay via different ways, but their pricing is higher than some of their competitors.
Even after being gold or platinum member.
Also, their stock might feel slightly limited when looking spare parts.
This all being said, I'll give it a solid 4/5.
Ps. I think they raised their game after some negative user experiences.
Tip for consumers:
Slightly Expensive.
They have different membership levels.
Platinum members get discounts.
Paypal, Klarna & other payment options.
Fast CS (in my case anyway).
They have raised their bar in recent years.
Prices includes Tax in EU.
Shipment from UK storage or Sweden storage.
Their own products are decent.
Products used:
Everything i ordered i kept.
I bought spare parts several times and bought 3 guitars
Jon H.'s review of Gear4music earned 2 Very Helpful votes
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