Jon S.

In short, I paid $30 in shipping and received an order confirmation email saying that the tracking # or tracking link will be provided. I received the email with both of those left blank. I contacted the company and was given a runaround. It's been 30 days and I have yet to receive the tracking #, link or any type of refund/compensation. I have a lot of back and forth email in which they admit every single issue yet their customer service reps aren't giving me my $170 refund. This is my first time ever filing a chargeback, it boggles my mind how this company is still existent. I can get my money back but I can't get back my time in having to deal with them attempting to get it.