My daughter has a Nordic name Mathea someone at the printing office decided that I must have miss spelled her name and took it apond themselves to correct it. Changing it to Mathew her graduation announcements now say Mathew Faye. I called and getting it correct was now problem however graduation here in Tennessee is in mid May we moved across the country 2 yrs ago most of our family is in Washington state now instead of sending announcements I will have to call everyone to ensure they have plenty of time to make arrangements to join us. I called and asked for a discount because of the inconvenience this is causing. Was told this hardly ever happens and they have no way of giving any discounts because mistakes don't usually happen. SMH bull poo I told her she is in correct that I am staring at a online review page right now and told her what the rating is. Advice avoid using them at all cost! Or it may cost you!