Jon T.

You are basically pay them to do the legwork for you:) You are paying someone to hand-deliver your paperwork! I found out about a trip out of the country TWO AND A HALF MONTHS before hand! I tried trush my passport and their customer service was really helpful. It was easy to print off the documents and they tell you exactly what you need! You basically put in your information and it automatically fills out the document completely for you. You only have to sign it. It also gives you step-by-step directions on how to prep the paperwork. When I called in the wait was not that long maybe 45 minutes to an hour and the person I spoke with was extremely helpful when I called back a second time the wait was a longer maybe twice as long but the second person was extremely helpful, the hardest part is finding an agency! (They have nothing to
Do with that btw) The rush my passport CS person literally went through maybe 10 sites that were all booked months out. She then gave me two that I had to actually call myself and luckily one of the sites was having a first come first serve workshop on a Saturday. I filled out all of my information and got it prep for that Saturday went to the agency and then mailed off it myself later that day. The courier had my documents on Monday. I received an email on that Friday stating my passport was on its way! It literally took 8 to 10 days for me. I would recommend this to anyone you do have to pay but sometimes it's just our situations but they make it super easy! Best of luck to you all!