João d.

Hi.
I was charged VAT in an order, and then a second time in costums. First i complaint with costums, who said that no VAT was payed in the origin. I've contacted the seller, and he said that is an automatic charge that the site www.discogs.com makes, but that all the supposed "taxes" are for discogs pocket. I read then the vat issues in the site, and it's something it happens, but that they will make a refund. I've opened a ticket, with all the proofs asked, they don't answer, just keeps closing tickets. They've gotten the money, if i send it to paypall it's the seller who looses and not discogs, and are just closing tickets without a word why.